• Stay connected, informed and linked to what’s happening around the company and with each other.
• The Link is a platform that gives all employees a place to go to engage with PSEG, network with colleagues, interact with leadership, and share ideas – any time, any place.
• It’s an inclusive community for all of our employees, so we feel “linked” to what’s happening around the company and with each other.
• Accessible via mobile app or on a PC.
• The Link will become more robust with interactive tools and the ability to get personalized items of interest from around the company.

Simply text PSEG to 900900 to download the 1st Up app.

• Or you can download the 1st Up app from the Apple store or Google Play.

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Whichever way you choose to download the app, open it and follow these steps:

• Click Have an organization code? 
• Enter PSEG as the organization code.

• Select The Link/PSEG.

• At the bottom of the page, select Don’t have an account? Join Now.

• Enter your work email address (if you have one) or a personal email address (if you don’t) and a password of your choosing.

• Select Join Now.
• Confirm your identity from a verification email in your email inbox. For those using a PSEG email address, we recommend using your desktop to view this email.

- If you entered a personal email address, The Link will also prompt you to enter your First Name, Last Name and Employee Number (with leading zeros, numerals only), to verify your identity.

• You’re in! Check out your channels, customize your profile, like content and bookmark important information for later!

• Enjoy the benefits of The Link without using a mobile device, visit here to join and use the same steps above to sign up.

Sign up with a personal email account and get the company news you need with The Link.

• Over time, The Link will become more robust with interactive tools and the ability to get personalized items of interest from around the company.  New features will be added as we continue to enhance The Link.  Stay tuned!

Below are resources you can easily download, print and share.

• Flyer (PDF):  To share with your teams or post at your locations.
• Visual Step by Step Instructions (PDF):  Pictures and steps to follow with screen shots and tips for easy sign up.
• Presentation Slide (PowerPoint): Use this slide in any presentation to employees.  It will automatically download.  Open the file, then click “read only.”  You will be able to view, share and print the slide.
• Frequently Asked Questions (PDF):  Printable version of frequently asked questions which are also found below.  

Q: What is The Link?

A: The Link is a versatile tool that works on smart phones, tablets and computers. It enhances the PSEG employee experience, giving all employees, including those in the field, a place to go to engage with PSEG, network with colleagues, interact with leadership, and share ideas – any time, any place.

Q: Who should use The Link?

A: The Link is for PSEG employees.

Q: How can I access The Link?

A: You can access The Link on an Apple or Android mobile devise using the 1st Up app or on a computer.

Q: How can I download The Link app?

• Simply text PSEG to 900900 to download the 1st Up app.
• Or you can download the 1st Up app from the Apple store or Google Play.
• Click Have an organization code?
• Enter PSEG as the organization code.
• Click on The Link/PSEG.
• Click Don’t have an account? Join Now.
• Enter your work email address (if you have one) or a personal email address (if you don’t) and a password of your choosing, then click Join Now. 
• Confirm your identity from a verification email in your email inbox. For those using a PSEG email address, we recommend using your desktop to view this email.

- If you entered a personal email address, The Link will also prompt you to enter your First Name, Last Name and Employee Number (with leading zeros, numerals only), to verify your identity.

• You’re in! Check out your channels, customize your profile, like content and bookmark important information for later!

Q: Is using The Link voluntary?

A: Yes, it’s voluntary and is neither required nor needed for your job duties or responsibilities as a PSEG employee. The content on The Link will not require you to perform any work. Rather, The Link will help you stay informed about the company’s response to the coronavirus as well as other company news and relevant updates.

Q: Can I use The Link during work hours?

A: Yes, The Link is intended for use while at work. The Link will provide all employees with quick access to company news and information and an opportunity to share ideas while in the office and in the field, any time, any place.

Q: Will I get compensated for the data I use on The Link?

A: No, using The Link is voluntary. The Link app’s data usage is minimal, as such there will be no stipend or compensation for using the app.

Q: Can I submit information that I feel is newsworthy through the Link.

A: Initially, employees will be able to get the latest COVID-19 updates, leadership messages, follow channels of interest, see what topics are trending among colleagues, view featured company news and “heart” or like posts.

Over time, the tool will become more interactive and we will offer additional features so employees can share ideas, including commenting.

Please continue to submit news-worthy stories to outlookonline@pseg.com. 

Q: Will downloading The Link give PSEG access to my personal information and data on my phone?

A: No, PSEG will NOT have access to other data on your phone outside of the app. The company will not be able to monitor your location.

Q: Do I have to enable push notifications?

A: No, but it is highly recommended so you are alerted when important messages are shared with you.

Q: What is Social Chorus?

A: Social Chorus is the developer of The Link platform.

Q: Where can I find help using The Link?

• Contact the PSEG IT support team via email: TheLinkSupport@pseg.com  
• The Link 101 channel, within the app, provides helpful tips and tricks for getting the most out of your app experience. The channel will feature a series of content that discusses the features, functionality and best practices of The Link.
• Social Chorus 24/7 knowledge base available online.

Q: Where can I read the Terms & Conditions and Privacy Policy?

A:  View the Terms of Service  View the Privacy Policy